BOOKINGS

We operate on a prior booking system in order to ensure that we have suitable accommodation available for your pet and to prepare for your pet’s arrival (e.g. preparation of enclosure, scheduling your pet for regular check-ups and exercising, etc.). All bookings are payable in advance. You will not be charged for the day's boarding should you collect your pets before 11h00. You are strongly advised to make reservations well in advance to avoid disappointment. Please read through the information below regarding peak season bookings.

CANCELLATIONS

If a suitable replacement booking cannot be made for holiday and long weekend bookings, a pro rata refund may be considered at the discretion of management. An administration fee is payable for canceled holiday and long weekend bookings.

ABANDONMENT

From time to time we find ourselves in a situation where pets are “dumped” in cases of divorce, relocating abroad, moving to smaller accommodation, etc. Please note that we reserve the right to remove your pet from our care if no payment arrangement is in place.

SPECIAL NEEDS

Please let us know in advance of any special requirements with regards to diet, medication, exercise or anything else which will enable us to provide the best care possible.

KENNEL PRICING

Please bring your pet's favourite food along, so that the home environment can be simulated as closely as possible. We will feed according to your instructions. It would be great if you could pre-pack the food into meal-sized portions, or we could supply a measuring cup if you do not already have one. This way we can ensure that we don't over- or underfeed your beloved pet.

2019 RATES

SIZE DOGS HIGH SEASON PEAK & WINTER SEASON
1-10 KG R176.00 R194.00 R213.00
10.1-20 KG R190.00 R209.00 R220.00
20.1-30 KG R205.00 R225.00 R247.00
30.1-40KG R222.00 R244.00 R268.00
40+KG R239.00 R263.00 R289.00
CATS R136.00 R150.00 R165.00

 

HIGH, PEAK & WINTER SEASON DATES & DEADLINES

Please be aware that different rates apply for Low, High, and Peak and Winter Seasons

For more information on temperature control during the winter months, please go to our Winter Comfort page

WINTER COMFORT

HIGH SEASON DATES & DEADLINES

FULL PAYMENT DEADLINE
15 MAR to 02 APR 2019 31 JAN 2019
18 APR to 23 APR 2019 31 JAN 2019
20 SEP to 1 OCT 2019 31 JUL 2019

PEAK SEASON & WINTER DATES & DEADLINES

FULL PAYMENT DEADLINE MINIMUM STAY
01 MAY to 13 JUNE 2019 30 APR 2019
14 JUNE to 9 JULY 2019  31 MAY 2019
10 JULY to 07 AUGUST 2019 30 JUN 2019
08 AUGUST to 12 AUGUST 2019 30 JUN 2019
13 AUGUST to 31 AUGUST 2019 31 JUL 2019
01 DECEMBER 2019 to 08 JANUARY 2020 FULL PAYMENT TO CONFIRM 10 Days

SOME T'S & C'S

First time boarders will be weighed on arrival to establish boarding rates and the invoice will be adjusted accordingly.
Minimum stay in July and December = 10 days; and other holidays = 5 days.
Rates are subject to change without notice (All prices are VAT inclusive).